Privacy Policy of PT. Pigs and Waves

Effective Date: May 1, 2025

At PT. Pigs and Waves, located in Bali, Indonesia, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our feeding and swimming experiences with pigs. By using our services, you agree to the practices described in this policy.


1. Information We Collect

We may collect personal information from you when you visit our website, book services, or interact with us in any other way. This may include:

Personal Identification Information: Name, email address, phone number, and payment information.
Booking Information: Details about the feeding and swimming experience, including the date and time of your visit, number of participants, and any special requests.
Location Data: If you use our mobile app or website to book or navigate to our services, we may collect location data to help you with directions or service availability.
Payment Information: We may collect payment details for transaction processing. This information is handled securely through our payment processor.


2. How We Use Your Information

We use your personal information to provide, improve, and personalize your experience with PT. Pigs and Waves. Specifically, we use the information to:

Process your bookings and payments.
Communicate with you regarding your booking, events, and services.
Provide customer support and respond to inquiries.
Improve our services, website, and user experience.
Send promotional materials or updates with your consent.
Comply with legal obligations.


3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption (SSL) technology to safeguard your data during transmission, and we follow best practices to store your data securely.


4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processing or marketing).
Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or legal obligation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience when visiting our website. Cookies are small files stored on your device that help us remember your preferences, personalize your visit, and analyze website traffic.

You can disable cookies through your browser settings, but this may affect your ability to use some features of our website.


6. Your Rights

You have the right to:

-Access your personal information we hold.
-Correct or update any incorrect or incomplete data.
-Delete your information in certain circumstances, subject to applicable law.
-Opt-out of receiving promotional communications from us.
-To exercise these rights, please contact us


7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Once your data is no longer needed, it will be securely deleted.


8. Children’s Privacy

Our services are intended for families and children. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove the data.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date at the top of this page. We encourage you to review this policy periodically for any changes.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

By using our services, you acknowledge that you have read and understood this Privacy Policy.